In fact, the error message or some other dialogue box can come up again and again if not addressed early on. The error message can come up the screen anytime Crystal Reports is run. Symptoms of Code 1935 - Crystal Reports Error 1935
Crystal - Crystal Reports is a report writer that operates as a stand-alone report designer, an integrated part of Visual Studio, or part of SAP's Business Objects Enterprise suite. Reports - A report contains summarized information from a data source, usually in an end-user-friendly format, such as PDF or Excel, although proprietary reporting tools usually with built-in design tools also exist. Crystal reports - Crystal Reports is a report writer that operates as a stand-alone report designer, an integrated part of Visual Studio, or part of SAP's Business Objects Enterprise suite. This is a work in progress, so sometimes we might define the word incorrectly, so feel free to skip this section! Any ideas?įrom a previous post from 2011, seems like this is been a problem for a long time.Here we list some definitions for the words contained in your error, in an attempt to help you understand your problem. Really don't know why this would not be the default behavior. I think the whole problem hinges on how to pass the "UPGRADE=1" command to the msi. msi file) with the following parameters:īased on what I could find on the internet, I tried:īut that did not work. 
NET Framework (32-bit) - Setup detected an existing installation. Product: SAP Crystal Reports runtime engine for. I can see this in the application event viewer when it fails:
Obviously I don't want to have to tell the user to uninstall the old version first. If I manually uninstall the older Crystal Reports runtime (SP9) and then run the install again, it works fine. When I run my install program on a computer that has the Crystal Reports runtime engine SP 9, the prerequisite fails with the message "The installation of Crystal Reports Runtime for Visual Studio (32-bit) SP20 has failed. It includes the Crystal Reports 32-bit runtime engine (with service pack 20) as a prerequisite. I have created an install program using Installshield for VS 2015.
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